Coronavirus Covid-19 Policies and Guidelines

A message to our clients, venues and artists

In November 2011, I left my job and started my business as a full time musician. Since then we have built a community of musicians that have performed at thousands of events across four continents. Our core values have always been based around good relationships, customer care and integrity. The artists who we represent and the venues we work with have become a huge part of our lives and we are proud of the lasting relationships that we have built.

Never in the 9 years of business have we been faced with a dilemma such as the Covid-19 crisis. Our customers who have been planning their wedding or event for the past 18 months are faced with the prospect of their special day being postponed. Our musicians are also faced with the reality of their incomes and calendar of events vanishing. This is not a dilemma exclusive to ourselves, which is why it is important to support one another during this time.

Policies regarding postponement of weddings

  • If your wedding is between now and 1st April 2021 we will happily postpone your wedding to a date that work both in ours and your venues diaries

 

  • For all weddings after this, we will review 12 weeks ahead of your date and be on hand to answer any questions. Due to the volume of postponements we are currently dealing with, we are unable to pencil in any dates.  

 

  • Please check availability of an act prior to postponement. Should your act be unavailable, you will be able to transfer your deposit across to the booking of another act 
  • A number of our customers have chosen to postpone their wedding without confirming a new date. This has allowed them to see how things progress with the Covid-19 crisis and re-book at a time when things are back to normal. In this event we have given a credit note which will allow you to use the deposit against a future booking.

 

  • For any questions relating to postponement please email Kyle@jonnyrossmusic.com 

 

  • As and when government guidelines get more relaxed, we will be raring to go and ready to rock your event